Most people new to management roles often say they are not “delegators.” They are doers dedicated to their work and have earned promotions due to their hard work and dedication.
Unfortunately, many companies do not provide new management with the necessary training to effectively lead and influence their employees. In 2013, a study conducted by the CIPD revealed that over a third of line managers did not have the necessary skills to supervise their employees. In 2017, a case study conducted by Microsoft highlighted the importance of having proper management training.
Although management and leadership are often used interchangeably, the former provides authority and oversight, while the latter includes inspiration and influence through consistent communication skills.
A 2017 study conducted by the Gallup organization revealed that consistent communication between management and employees could help boost employee engagement. However, a survey revealed that 69 percent of managers are not comfortable communicating with their subordinates.
How can new managers become effective and influential individuals when they lack the necessary training and courage to do so? Influence is the ability to compel others to act upon your words. Developing practical communication skills is very important for managers as it can help them become effective and influential individuals. Although it may seem impossible, these strategies can help managers become more effective and influential.
- Keep Composure
Situations can trigger intense emotions in people, especially when it comes to management. Misdirection from leadership, insubordination and demanding customers can create frustration and anger in managers. One of the essential factors that managers can consider when maintaining their cool is maintaining their demeanor.
Speaking logically and adequately is also important for managers as it can help others hear them. A good leader can manage an emotionally charged situation with a calm demeanor and a sound mind.
- Have Confidence
Regardless of the situation, a good leader can confidently carry out their duties even if it is impossible to achieve success. Employees will willingly support their leader’s decisions even though they may be afraid of the outcome. When leaders are confident in their ability to make the right decisions, their subordinates follow suit.
- Be Accessible
Being accessible is also important for managers as it can help them develop effective and efficient relationships with their subordinates.
They should move away from the office and visit their subordinates to identify their concerns and resolve them.
Instead of seeking recognition, leaders give credit where it’s due. They also acknowledge the hard work and efforts of their subordinates. Recognition doesn’t just come in the form of regular rewards, but it can be done through the daily recognition of achievements that benefit the team. By showing appreciation for their subordinates’ hard work, employees’ morale can improve, and they’ll be more motivated to complete their tasks.
- Keep An Eye On Your Body Language
Every leader’s move is evaluated by the people they want to influence. If their body language doesn’t correspond to their verbal cues, listeners may not trust what they’re saying. For instance, leaders tend to stand in an open-front stance while listening and speaking.
This neutral stance allows the leader to maintain their space and show confidence in the message. Others may question their credibility when they speak with uncontrolled mannerisms or stand with their arms crossed.